Services > Managed services

Minimizing Downtime with Rapid Response Times

The Envoy help desk is manned by a team that’s intimately familiar with the nuances of your business and your systems. This means we understand precisely how an incident may impact your bottom line. As your trusted partner, we bring deep business, operations, and technology expertise together to deliver peace of mind.

Help Desk Services

  • Tier 1-3 Support
    • Diagnose
    • Repair
    • Maintain
    • Install/Upgrade
  • Remote Management & Monitoring
    • 24/7/365 Intelligent Monitoring
    • Endpoint & Network Protection
    • Patching & Scripting
  • Manage Hardware- Related Issues
    • Troubleshoot & Identify Issues
    • Initiate Procurement Process
    • Deploy Replacement Hardware
  • Support for Business & Proprietary Applications
    • Customized Levels of Service

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How we’ve helped

“Envoy’s services are designed to address the totality of the IT lifecycle, keeping critical business operations stable & secure. We specialize in solving problems that require a custom approach, addressing issues outside the scope of expected expertise..”

John Doe, Title
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